Open Tuesday - Saturday 9:30-5:30 |Free shipping on orders over $125 (excluding oversize items)

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Shipping & returns

Shipping

We offer shipping throughout Canada.  International shipping is not available at this time.

Orders of regular sized items over $125 ship free.  Shipments of regular size items under $125 ship for a flat rate of $15 at this time.  Shipping rates may be subject to change at any time.

Oversize items (ie. bicycles, trailers, trainers, etc. - what is considered an oversize item is at the discretion of Summit Cycles and Sports) are calculated after your purchase.  We will email to confirm the shipping rate for the item(s) requested before finalizing the purchase and sending.

In-store Pickup

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from offsite locations or for additional assembly. We will call or email you once your order is ready for pickup - please wait to pickup your order until we have contacted you.  If you need an order urgently call (250) 428-2630 and we will do our best to complete your order on rush.

Returns

Items may be returned within 30 days of purchase in new and unused condition.  Labor fees are not refundable (i.e., custom built wheels.)

To initiate a return contact us at [email protected] or (250) 428-2630.  We do not offer free return shipping - to return a new, unused product the customer will be responsible for paying the return shipping.  Please do not send us the return until you have contacted us to authorize the return.  The purchase price will be refunded once the item is received and after it has been checked by Summit Cycles and Sports to verify that it is in new, unused condition.  If the item appears used or damaged (with the exception of shipping damage) a refund will not be issued.